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Only state of the art offshore dedicated servers available in 26 different countries.
Learn more Build your own serverLast updated: 3 August 2026
READ THIS AGREEMENT CAREFULLY BEFORE USING ANY SuperBitHost SERVICE. THIS IS A LEGALLY BINDING AGREEMENT BETWEEN THE CUSTOMER (referred to herein as "Customer") AND HOSTBISS EOOD ("ХОСТБИС" ЕООД), a company registered in Bulgaria under number 208081216, whose registered address is 49 Tsar Ivan Asen II Street, floor 4, 1124 Sofia, Bulgaria, TRADING AS SuperBitHost (referred to herein as "SuperBitHost").
By ordering, accessing or using any SuperBitHost service, Customer accepts these Terms of Service, the Acceptable Use Policy and the Privacy Policy. If Customer does not accept them, Customer must not use the services.
These Terms apply to all services supplied by SuperBitHost, including offshore dedicated servers, offshore VPS, domain name registration and SSL certificates. Where a service has its own additional terms, those additional terms apply to that service in addition to these.
If these Terms and the Acceptable Use Policy conflict, the Acceptable Use Policy governs the question of what Customer may do with the service, and these Terms govern everything else.
SuperBitHost does not require identity documents to open an account. An email address is sufficient. Customer is responsible for the accuracy of the contact details supplied and for keeping the email address on the account current and reachable.
Customer is responsible for all activity carried out under Customer's account, including where credentials are compromised. Customer must use a strong, unique password and is required to keep it confidential. If a password is found to be weak or exposed, the account may be suspended until it is replaced.
Because SuperBitHost does not hold verified identity information, account recovery depends entirely on control of the registered email address. If Customer loses access to that email address, SuperBitHost may be unable to restore access to the account or to the services running under it, and is not liable for any resulting loss. Customer is strongly advised to keep the registered email address recoverable and to enable any additional authentication SuperBitHost offers.
All prices are quoted and invoiced in Euro (EUR) unless stated otherwise. Prices shown on the website exclude any tax that may be applicable to Customer.
Services are offered on monthly or annual billing terms, selected by Customer at the time of order. Annual terms are billed in advance for twelve months and may carry a discount against the monthly price, as displayed at the time of order. Setup fees, licence fees and one-off charges are billed as shown on the order.
Invoices are due on the due date shown on the invoice. SuperBitHost sends invoices by email in advance of the due date as a courtesy. Customer remains responsible for paying on time whether or not an invoice email is received or delivered, and non-receipt of an invoice email is not a reason for late payment.
The price paid for a service will not increase during a paid term. SuperBitHost may change published prices, package specifications and the resources allocated to a package at any time, with effect from the next renewal. Where Customer requests an upgrade during a term, an upgrade fee may apply.
Any dispute regarding an invoice or a payment must be raised with SuperBitHost within 30 days of the payment being made. Disputes raised after 30 days will not be considered.
SuperBitHost accepts payment in more than 290 cryptocurrencies, including Bitcoin, Litecoin and Monero. The current list is published at accepted cryptocurrencies and is the authoritative record of what is accepted at any given time. SuperBitHost may add or withdraw support for any asset or network at any time without notice; withdrawal of support does not affect payments already confirmed.
The following apply to every cryptocurrency payment:
SuperBitHost does not provide financial, investment or tax advice and makes no representation about the value of any cryptocurrency. Customer is solely responsible for any tax arising from Customer's use of cryptocurrency.
All payments to SuperBitHost are final. SuperBitHost does not provide refunds, and does not refund or credit any part of a fee for unused time, including where Customer cancels before the end of a paid term, downgrades a service, or stops using a service.
There is one exception. Where SuperBitHost terminates a service for a reason other than a breach of these Terms or of the Acceptable Use Policy by Customer, SuperBitHost will credit or refund the fee paid for the remaining unused period of that service.
For the avoidance of doubt, no refund or credit is given where:
Where a refund or credit is due under the exception above, SuperBitHost will determine the method. Cryptocurrency payments are irreversible, so any such amount is normally applied as account credit. Where SuperBitHost agrees to return funds in cryptocurrency instead, the amount is converted from the EUR value at the rate applying on the date the credit is issued, and Customer bears any difference arising from movement in the exchange rate since the original payment.
If payment is not received within ten (10) calendar days after the due date, the service may be suspended and a reconnection fee of EUR 49.00 may apply at SuperBitHost's discretion. Where a service has been suspended for more than ten (10) calendar days and must be rebuilt in order to be restored, a re-setup fee of EUR 99.00 may apply. Accounts may be deleted, along with all data on them, once they have been suspended for ten (10) or more calendar days. Overdue amounts may bear interest at 3% per month.
Where a service is suspended because of a breach of the Acceptable Use Policy, a reconnection fee of EUR 49.00 may apply, and the same deletion timescale applies.
SuperBitHost reserves the right to refuse or terminate service to anyone, at any time, at its sole discretion, with or without cause, including for breach of the Acceptable Use Policy. Except as set out in section 5, SuperBitHost is not responsible for any damages resulting from termination of service.
Customer may cancel at any time. No cancellation notice period is required and there is no minimum contract. Cancellation takes effect at the end of the paid term and does not entitle Customer to a refund of the current term.
Delivery times are estimates only. Dedicated servers are usually delivered within 1 to 4 business days of payment confirmation, and some locations take longer. VPS are usually delivered within 24 hours of payment confirmation. Exceeding an estimated delivery time does not entitle Customer to damages or to cancel the order.
Where SuperBitHost is temporarily or permanently unable to fulfil an order in whole or in part, it may cancel or decline the order, or supply hardware of equivalent or higher specification, and will notify Customer.
Once a service is delivered, Customer must check it and report any discrepancy or fault within 7 days. SuperBitHost will correct a reported fault, including reinstalling or replacing the server, at no charge. Reports made after 7 days may be chargeable.
SuperBitHost targets 99.9% network availability per calendar month, measured at the edge of its network, excluding: scheduled and emergency maintenance; faults in Customer's own operating system, software or configuration; suspension under these Terms or the Acceptable Use Policy; denial of service attacks; and any cause outside SuperBitHost's reasonable control.
This is a target rather than an automatic service credit scheme. Where availability falls materially short of it, Customer may raise a support ticket and SuperBitHost will consider a credit at its discretion. Nothing in this section creates a warranty beyond section 15, and any remedy remains subject to the limitation of liability in section 16.
Each service is supplied with the resources and the monthly bandwidth allowance shown for the package purchased. Where a service exceeds its bandwidth allowance, it may be suspended until the next allocation period, until Customer upgrades, or until Customer pays for the overage. Unused bandwidth does not carry over between months.
Customer must not use a service in a way that degrades the stability or performance of SuperBitHost's network or of other customers' services. SuperBitHost may apply technical limits where necessary to protect the platform.
Dedicated servers and VPS are supplied without backups. Customer must subscribe to a backup service, or maintain independent backups, if Customer requires them.
Where SuperBitHost provides any backup or restore assistance, it does so as a courtesy. SuperBitHost is not responsible for files or data residing on Customer's service and cannot be held liable for any data loss. Restored data may not be current. Customer's use of any backup service is at Customer's own risk.
IP addresses are assigned to Customer for the duration of the service and remain the property of SuperBitHost or its upstream providers. IP addresses are not portable.
An IP address listed by a spam reporting organisation such as Spamhaus or SpamCop may have its email services suspended to protect the reputation of the wider IP block. Where an upstream provider charges a de-listing fee, currently EUR 99 per incident, that fee is payable by Customer. Rectification is carried out only once the activity that caused the listing has stopped and the fee is paid. Where the activity is severe or repeated, a new IP address may be assigned instead.
SMTP is permitted on the primary and secondary IP addresses of a dedicated server or VPS. SMTP is blocked on additional IP addresses.
Services identified with repeated or large scale spamming activity, whether deliberate or through a compromised system, may be suspended or terminated.
SuperBitHost services may only be used for lawful purposes. Customer is solely responsible for all content stored, served or transmitted through its services, and for holding any licence or permission that content requires.
Each server is subject to the law of the jurisdiction in which it is physically located, together with the law of Bulgaria as set out in section 18. Complaints and takedown requests are assessed against the law of the server's jurisdiction and against the Acceptable Use Policy. A request that has no basis in either does not oblige SuperBitHost to act, and SuperBitHost does not represent that any service is beyond the reach of law.
SuperBitHost may suspend or remove content, or suspend or terminate a service, where it reasonably considers that the content or conduct breaches the Acceptable Use Policy or applicable law.
SuperBitHost will not sell or disclose Customer's contact information, data or customer lists to any third party, except where required by law or where specifically authorised by Customer. How SuperBitHost handles personal data is set out in the Privacy Policy.
Where Customer stores or processes the personal data of others on a SuperBitHost service, Customer is the controller of that data and is responsible for complying with the data protection law that applies to it, including obtaining any necessary consents and responding to the requests of data subjects.
SuperBitHost provides support 24 hours a day and aims to give the best support it reasonably can. For work outside the scope of the service Customer has purchased, SuperBitHost may charge EUR 50.00 per hour for server or website troubleshooting. SuperBitHost may decline any request for work, with or without giving a reason.
All support, whether charged or provided free of charge, is given on a best effort basis. SuperBitHost is not responsible for issues arising directly or indirectly from support given. Free support provided on one occasion is a courtesy and does not oblige SuperBitHost to provide it again.
SuperBitHost's services are provided on an "as is" and "as available" basis. SuperBitHost does not warrant that a service will be uninterrupted, error free, or free from viruses or other harmful components. SuperBitHost makes no express or implied warranties, including without limitation warranties of title, non-infringement, merchantability, or fitness for a particular purpose. No advice given by SuperBitHost or its representatives creates a warranty.
SuperBitHost's entire liability to Customer, in connection with any service and for any breach by SuperBitHost, is limited to the fees Customer paid to SuperBitHost for the service in question. SuperBitHost's maximum aggregate liability arising out of or related to the provision of its services will not exceed the total fees billed to Customer in the twelve (12) months preceding the claim.
SuperBitHost will not be liable for any consequential, incidental, exemplary, punitive or multiple damages, or for loss of profit, revenue, business or data, even if advised in advance of the possibility of such damages.
SuperBitHost disclaims any loss or liability resulting from:
These limitations and exclusions apply equally to SuperBitHost's officers, employees, agents, contractors, representatives, suppliers, subsidiaries, parents and affiliated companies. Nothing in these Terms limits liability that cannot lawfully be limited.
Customer agrees to defend, indemnify and hold harmless SuperBitHost, its agents, officers and employees from any and all demands, liabilities, losses, costs and claims, including legal fees, that arise or result from any service provided by Customer or any product sold or distributed by Customer, its agents, employees or assigns. This includes, without limitation, claims arising from: (1) injury to person or property caused by any product sold or otherwise distributed in connection with a SuperBitHost service; (2) material supplied by Customer that infringes or allegedly infringes the rights of a third party; (3) copyright infringement; and (4) defective products sold from Customer's service.
These Terms are governed by the law of Bulgaria. The courts of Bulgaria have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or the services, without prejudice to any mandatory right Customer may have to bring proceedings in Customer's own country of residence.
The location of a server does not change the law governing this agreement. Section 12 sets out how the law of the server's own jurisdiction applies to the content hosted on it.
SuperBitHost may amend these Terms. The current version is always published at this address, with the date it was last updated shown at the top. Material changes will be notified to the email address on Customer's account, or announced in the client area, before they take effect. Continuing to use a service after a change takes effect constitutes acceptance of the amended Terms.
Entire agreement. These Terms, together with the Acceptable Use Policy and the Privacy Policy, form the entire agreement between Customer and SuperBitHost, and supersede any prior representation or understanding.
Severability. If any provision is found to be unenforceable, that provision is severed and the remainder continues in full force.
No waiver. A failure to enforce any provision is not a waiver of the right to enforce it later.
Assignment. Customer may not assign or transfer its rights under these Terms without SuperBitHost's written consent. SuperBitHost may assign these Terms as part of a transfer of its business or assets.
Notices. Notices to Customer are sent to the email address on the account. Notices to SuperBitHost must be sent through the support system in the client area.
Force majeure. Neither party is liable for failure to perform caused by events beyond its reasonable control, including natural disasters, war, civil unrest, industrial action, failures of power, network or upstream providers, and acts of government.
